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NALLAPRIME

Privacy Policy

Last updated 9 August 2026

This policy explains what information NallaPrime collects, why, and the choices you have. We collect as little as we can to run a subscription service, and we never sell your personal information.

Information we collect

  • Account details: your email address, username, and a securely hashed password. We never store your password in readable form.
  • Payment references: the plan you bought and a payment reference or transaction id. We do not store your card, bank, or full UPI details, those stay with the payment rail.
  • Usage and device data: IP address, browser and device information, sign-in times, and which devices are active on your account, used for security and device limits.
  • Support messages: anything you send us when you contact support or request a title.

How we use it

  • To create and secure your account and verify your email with a one-time code.
  • To activate and manage your membership and enforce device limits.
  • To detect and prevent fraud, abuse, and unauthorised access.
  • To respond to your support requests and improve the Service.

Cookies

We use a small number of strictly necessary cookies, mainly a secure session cookie that keeps you signed in and an age-confirmation flag. We do not use advertising or cross-site tracking cookies on member areas.

Sharing

We do not sell your personal information. We share data only with service providers who help us operate (for example, email delivery and payment processing), and only as needed, or where required by law.

Retention

We keep account data while your account is active and for a reasonable period afterwards to meet legal, security, and accounting needs. You can ask us to delete your account, subject to any records we are legally required to keep.

Security

Passwords are hashed with a modern algorithm, sessions are server-side and revocable, and access to systems is restricted. No system is perfectly secure, but we take reasonable measures to protect your information.

Your choices

  • Access or correct your account details from your account settings.
  • Sign out other devices from the device manager.
  • Request account deletion by contacting support.

Contact

For any privacy question or request, email [email protected].

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